Richard Hearne defines himself as someone who is “relatively ignorant” of the VoIP space. Even if that’s true, he obviously understands consumers. Take a look at some of his comments:
The big problem I see with all these telephony products is that while they might save me x%, or allow free calls, they do not make the process of making the call any simpler. Invariably they involve adding another step or steps to the process. I don�t know much about the telecoms space, but my take is that none of the products released make my life easier. Cheaper yes, but not easier.
…The product that really wins in this space is one which simultaneously simplifies the process while also delivering additional value. [VoIP products] are never going to completely disrupt the status quo unless the product itself makes my life easier, not more complex.
My post (http://www.mocaedu.com/mt/archives/000286.html) was making this point and its full implications.
Aswath, wholesale replacement UI’s on the phone device itself are neither necessary nor sufficient to address the problem of providing convenienece and value.
I have nothing against it, but it’s orthoganal to this point.
I love the blog that you have. I was wondering if you would link my blog to yours and in return I would do the same for your blog. If you want to, my site name is American Legends and the URL is:
If you want to do this just go to my blog and in one of the comments just write your blog name and the URL and I will add it to my site.