http://mrblog.org/2010/03/16/some-thoughts-on-facebook-surpassing-google/ Mr Blog. Very technical, or silly, sometimes absurd. Wed, 16 May 2012 18:11:13 +0000 hourly 1 http://wordpress.org/?v= http://mrblog.org/2010/03/16/some-thoughts-on-facebook-surpassing-google/comment-page-1/#comment-5420 Dee Nordaby Fri, 26 Mar 2010 02:15:55 +0000 http://mrblog.org/?p=1101#comment-5420 The only way Direct TV can hang onto their customers is by locing them into a "fresh contract" each time they call in to their non-existing customer service people who deem to be useless by knowing nothing!! I had Direct TV for almost 7 years and about a year ago they said I needed a new receiver because mine was supposedly "obsolete". I told them there was nothing wrong with it but they insisted they would replace my old one at "NO CHARGE WHATSOEVER". Never believe them because about two weeks later a bill for $75 came in the mail. I called them and they said not to pay it that it was a mistake. SO that was that----or so I thought. About a couple of months ago I sent them an e-mail and said I wanted the lower rates they were offering new victims but noone ever contacted me so I got in touch with Comcast and they gave me a great ONE YEAR deal for a fantastic price -I pay $30 more a month for TV, High Speed internet and my house phone with unlimited long distance calls than I paid for just ONE MONTH of Direct TV--just for TV service which wasn't that great to begin with! Well, now they are charging me an $80 early cancellation fee for the "free new receiver" they insisted I have in January last year. Well, they have a fight on their hands because I will be turning this over to our consumer advocate on the local TV stations and we'll see who eats the $80 "early cancellation fee" after almost 7 years of being robbed by Direct TV. Thank you for listening and don't ever buy Direct TV...their customer service sucks as well as their service! The only way Direct TV can hang onto their customers is by locing them into a “fresh contract” each time they call in to their non-existing customer service people who deem to be useless by knowing nothing!! I had Direct TV for almost 7 years and about a year ago they said I needed a new receiver because mine was supposedly “obsolete”. I told them there was nothing wrong with it but they insisted they would replace my old one at “NO CHARGE WHATSOEVER”. Never believe them because about two weeks later a bill for $75 came in the mail. I called them and they said not to pay it that it was a mistake. SO that was that—-or so I thought. About a couple of months ago I sent them an e-mail and said I wanted the lower rates they were offering new victims but noone ever contacted me so I got in touch with Comcast and they gave me a great ONE YEAR deal for a fantastic price -I pay $30 more a month for TV, High Speed internet and my house phone with unlimited long distance calls than I paid for just ONE MONTH of Direct TV–just for TV service which wasn’t that great to begin with! Well, now they are charging me an $80 early cancellation fee for the “free new receiver” they insisted I have in January last year. Well, they have a fight on their hands because I will be turning this over to our consumer advocate on the local TV stations and we’ll see who eats the $80 “early cancellation fee” after almost 7 years of being robbed by Direct TV. Thank you for listening and don’t ever buy Direct TV…their customer service sucks as well as their service!

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